El Paso Police Search for Suspects in Macy's Robbery at Cielo Vista Mall

EL PASO, Texas — The El Paso Police Department is actively searching for a man and a woman who allegedly carried out a robbery at the Macy’s department store inside the Cielo Vista Mall. The incident, which has sparked an ongoing investigation, occurred in late June 2025, prompting law enforcement to release details in hopes that members of the community can help identify the suspects.

According to preliminary reports from investigators, the male and female suspects entered the Macy's department store at the Cielo Vista Mall on or about June 27, 2025. Once inside, the pair allegedly targeted merchandise before executing a robbery. While details regarding the specific threat or force used during the robbery have not been fully disclosed, police have classified the incident as a robbery rather than a simple shoplifting or theft, indicating that some form of confrontation or implied force took place.

Cielo Vista Mall, located on the East Side of El Paso, is one of the city's largest and most heavily trafficked shopping destinations, making the daytime heist particularly bold. Store security and local authorities responded to the scene, but the suspects had already fled the premises before officers arrived. Investigators are currently reviewing surveillance footage from both Macy's and the mall's common area cameras to trace the suspects' route of entry and escape.

The El Paso Police Department has asked anyone with information regarding the identity or whereabouts of the man and woman involved in this incident to contact local authorities or submit a tip. Tips can also be submitted anonymously to Crime Stoppers of El Paso, which may offer a cash reward for information leading to an arrest.